Terms and Conditions Terms:

The terms and conditions in this Registration Agreement apply to both new and existing customers of ARJ Pharmaceuticals, LLC.

 

Payment Terms:

Payment Due Dates are determined by the purchase date. All payments are due within 10 days of delivery. A $30 fee will be assessed on any and any bounced checks. All past due invoices shall accrue interest at a rate of 1.5% per month until paid in full. Additional 3.0% will be added for credit card purchase/payments. All sales are final due to COVID-19. 

 

Guarantee of Payment:

The applicant agrees to pay at the place designated on the invoice all drafts and obligations, evidence of credit, and all extensions of credit, in full upon the due date. If not paid upon due date, a 20% monthly finance charge will be assessed and you agree to also pay all finance charges imposed.

On default or failure to pay as agreed, you agree to pay ARJ Pharmaceuticals LLC or its subsidiaries, DBA’s, etc. collection costs, the maximum monthly finance charge permitted, and reasonable attorney fees.

This agreement is binding on your heirs, representatives, successors, and assigns.

 

Returns:

DUE TO THE CURRENT COVID 19 PANDEMIC, WE ARE TEMPORARILY SUSPENDING RETURNS.

By returning merchandise, you are certifying that the specific product(s) were purchased directly from ARJ Pharmaceuticals LLC; that product(s) have been stored properly at a temperature indicated on the product label and in the original bottle; bottles have never been opened and drug product(s) have never been repackaged, in compliance with the Prescription Drug Marketing Act.

• Returns are only accepted on purchases made directly from ARJ Pharmaceuticals LLC.

• Returns are only accepted by the original purchaser.

• Credit will be based on the current selling price or original invoice price, whichever is lower, adjusted for terms discounts, rebates, free goods, etc. if applicable.

• Credit will be issued within 30 days of receipt. No deductions may be taken prior to that time. 

• All returns must be authorized by the manager.

• NO CREDIT will be given for the following:

  1. Any product purchased as short-dated or close-out inventory.

  2. Refrigerated products.

  3. Opened or partial bottles; Repackaged products or products not in an original sealed container.

  4. Merchandise sent to our distribution center that has not received prior authorization. Such items will not be returned and will be destroyed.

  5. Damaged merchandise due to improper storage and handling, fire, flood, heat, cold, water, smoke, catastrophe or bankruptcy sale, or purchased or otherwise obtained in violation of any Federal, State or local law or regulation.

  6. Any product purchased greater than 2 months ago.

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How to request Authorization for Return:

• Contact your Account Manager at (510) 896-8261 to request a return authorization form for any items you wish to return for credit. 

• All authorized returns are subject to a 30% restocking fee.

• Return Authorization forms must accompany the returned merchandise.

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Order Errors:

Shipping errors must be reported within 72 hours of receipt and are returnable for full value at our freight expense.

 

Shipping:

The standard shipping policy for ARJ Pharmaceuticals LLC is as follows: 

 

Orders placed after 5 pm EST will be shipped the following business day. Orders placed on Saturday, Sunday and company-observed holidays will be shipped the next normal business day. 

 

ARJ Pharmaceuticals’ order minimum is $150.00. All minimum orders are shipped freight pre-paid at ARJ Pharmaceuticals' expense.  

 

ARJ Pharmaceuticals LLC reserves the right to change or modify this policy at any time as necessary. 

 

DISCLAIMERS:

ARJ Pharmaceuticals LLC reserves the right to amend this policy. This policy supersedes all previous policies and is hereby automatically incorporated into any prior customer supply agreements or written contracts.